What to Do When Emails Get Stuck in Outbox?

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With an estimated million active users , Microsoft Outlook is one of the popular email clients. However, you might face a hiccup or two occassionally with it.

One of the common complaints about the Outlook app is the emails getting stuck in the outbox. For such as situation, there are different fixes, and you can try them out. The first thing to do is to check the connectivity status of MS Outlook and the mail server.

Your email messages will remain in your outbox folder as long as the server is offline. A quick way to check the connectivity status and fix it is explained in the steps below:. If either of the two is displayed beneath the window, then the error is not a server-related issue. Click Work Offline to disable this. Step 3: If the status shows Disconnected, it represents a faulty internet connection. Ensure your device is connected to the internet or try switching to a new network.

Emails might also get stuck in the outbox of Microsoft Outlook, if you logged in with the wrong password. This mainly occurs when there has been a password change on another device. Step 5: Go to the Logon Information and enter the new password in the box labeled Password.

Typically, when an email in the process of being sent is opened and closed while in the Outbox this changes the status of the email and prevents it from leaving the Outbox. In such a situation, the properties such as To and Subject change from italics to regular font. The Sent menu which should normally show the date of the mail changes to None.

Step 2 : Double-click on the email message to be sent. Doing this will open the email message. This is another very effective and quick method of fixing this issue. We will show how to do this in the steps below:. Step 2: Click on Work Offline to place Outlook in offline mode. Doing this prevents Outlook from attempting to send emails. Click on the Work Offline box to de-select it.

This will restart your connection. Outlook messages may get stuck in the outbox when an installed add-in marks the email as viewed. Starting Outlook in Safe Mode disables such add-ins from having effects on Outlook. Take the steps below to restart Outlook in Safe Mode:.

Step 2: Keep holding down this button until the dialog box asking if you want to start Outlook in safe mode appears. Emails can also get stuck in the outbox of Microsoft Outlook when they contain large attachments.

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